With 81 years of combined experience serving the Ipswich region, Fallu McMillan is the trusted name in family law, wills and estates and injury claims. Since the merger of Dale Fallu and McMillan Kelly Thomas in July 2016, the Fallu McMillan firm has seen such growth and expansion that they’ve outgrown their first office – relocating to the historic F. W. Johnson & Sons City Motor Works building in the Top of Town precinct.
With experience, integrity and customer service at the forefront of their focus, the expansion of their firm means they’re able to keep up with client demands whilst allowing for further growth in the future.
The relocation to 233 Brisbane Street has allowed Fallu McMillan to stay within the Circa 160 precinct and offer their customers the same conveniences of on-site parking, close proximity to public transport and some of Ipswich’s finest cafes and eateries. Most importantly, it has allowed them to focus on the biggest sector of their firm – family law.
With a total of 26 staff members, Fallu McMillan’s customer service and rapport allows their clients better access to a practitioner or someone who can assist, while maintaining the friendliness and familiarity usually accustomed to smaller firms.
Fallu McMillan’s Legal Practitioner Director Joshua Sheaffe said their fresh and approachable new office coupled with their supportive customer service allows their clients to feel at ease when dealing with difficult family law matters.
“At Fallu McMillan customer service is paramount,” Joshua said. “We strive to build an excellent rapport with clients, we meet regularly and stay in contact before, during and after proceedings.”
This same customer centric approach is also applied to their other specialty services.
Serving the Ipswich community in estate litigation, personal injury claims, wills, commercial and criminal law allows their clients to have access to an array of industry experts – meaning their legal needs are met all under the one roof.
“In concert with industry trends, our clients have excellent access to the person representing them. Not only are we exceptionally capable and competent we also answer questions quickly, make ourselves available, and ensure we are approachable – and we allocate more times in our diaries to see clients,” Joshua said.
Director Michael Kelly said strong ties with local professional networks combined with the directors’ continued commitment to community means they are able to give clients a broad range of services.
“Because we cover all areas of law, we have a greater ability to fulfil all our client needs as they arise,” he said. “Additionally, our strong relationships with other professionals in the area means we can partner with other professionals including financial planners and accountants to give a systematic approach to outcomes, and not just be focused on one issue.” For more information about the range of services offered or to make an obligation free appointment for a consultation call 07 3281 2677, or call by the office at 233 Brisbane Street, Ipswich. You can also familiarise yourself with the team and read their informative legal blog at www.fmlaw.com.au.