Petbarn launches ‘Store to Door’ same-day delivery service in Queensland

    Petbarn Cat

    Petbarn launches ‘Store to Door’ same-day delivery service in Queensland 

    Same-day free deliveries will be offered to those who need it most 

    An Australian first for the pet care industry, Petbarn has announced a Store to Door Same Day Delivery Service that will give pet parents in Queensland the opportunity to place an order online and have the items dropped to their doorstep that very same day – enabled by Uber and made possible by Petbarn’s network of stores.

    As part of the launch, The Petbarn Foundation and Uber will collectively donate 20,000 free deliveries to help vulnerable and elderly pet parents. Those in need of extra support are encouraged to register for free delivery through

    George Wahby, Chief Executive Officer at Petbarn and Greencross Vets said; “Care is at the core of everything we do at Petbarn and we understand that many of our elderly and more vulnerable customers are feeling anxious about being able to get to the shops and these free same-day deliveries will provide much-needed support during these challenging times.”

    “We’re excited to be bringing Store to Door Same Day Delivery to our Queensland community – it’s the latest in a number of initiatives we have introduced that make it easier for all pet parents to get their pet essentials speedily and when they need it,” said Mr Wahby.

    The new and innovative service ensures the health and wellbeing of both pets and pet parents, whilst being at the cutting-edge of on-demand delivery.

    In exciting news, Greencross Vets will follow suit by launching a Clinic to Door Same Day Delivery Service through their network of 167 clinics and Emergency and Referral Hospitals. In addition to Same Day Delivery, Petbarn has already introduced Zero Contact Click and Collect across its stores and opened up some of their stores as distribution centres. Minimal Contact Pet Care options have also been introduced at Greencross Vets.

    Georgia Foster, Country Manager, Uber for Business ANZ, said, “As COVID-19 continues to impact our communities, we remain focused on moving what matters. People around the world are looking for new ways to have necessities delivered to their door quickly and safely, so we are pleased to be able to leverage Uber’s platform and partner with Petbarn to provide this service to pet owners across Australia.”

    “We’re especially glad that Petbarn has partnered with us to provide 20,000 free deliveries to older Australian pet owners, as part of our global commitment to deliver 10 million free rides and deliveries to those who need it most during this challenging time.”

    Pet parents will receive same-day delivery 7 days per week when they order through before 4 pm. Same Day Delivery is currently available for an introductory price of $9.95 per delivery.